Full job descriptionChief Merchandising Officer
London | Permanent | Executive
Our client is a well-known UK consumer retail business, backed by an international parent group. The UK business serves a large, loyal customer base through multiple channels.
The company is appointing a Chief Merchandising Officer for the UK business. This is the senior commercial role in the market. It carries full P&L accountability and senior people leadership responsibility, and it reports into the group’s international leadership.


The role
*Own the UK trading performance and P&L, with accountability for revenue, margin and cost against plan
*Set the merchandising and commercial strategy for the market, including category direction, product mix and range planning
*Lead the weekly trading rhythm, balancing the immediate number against decisions that build long-term value
*Strengthen vendor and brand partnerships, and rebuild the buying capability that brings in new and exclusive product
*Use customer insight and trading data to sharpen how product is planned, presented and sold across every channel
*Set and implement the strategy for new market entry
*Lead an experienced senior commercial team, and build the depth and succession beneath it


What you’ll bring
*Senior commercial or general management experience with full P&L accountability at scale, ideally in retail, e-commerce, or consumer
*Real depth across merchandising, trading and customer, and the financial judgement to make sound investment calls that add accretive value to the company
*The ability to balance the needs of an existing and typically loyal customer base with driving new customer acquisition via exciting new channels
*Experience leading through a senior team, rather than running functions personally


The role is based in London with travel to the company’s other locations as required.
The package is a competitive executive base salary, with an annual bonus and long-term incentive. We handle all approaches in strict confidence.
BH37388