Full job description

Associate Director, Qualitative ResearchLondon (Hybrid) | Up to £65,000This is a fantastic opportunity for an experienced qualitative research professional to take on a leadership role within a growing healthcare insights environment. You’ll have the chance to shape team performance, build client relationships, and drive the successful delivery of high-impact research projects.The CompanyThey are a global research and insights organisation that supports decision-making across the healthcare and life sciences sectors. Known for delivering high-quality research solutions, they combine innovative methodologies with a collaborative and technology-enabled approach. Their culture encourages continuous improvement, professional development, and excellence in client service.The Role*Lead, mentor, and develop a team of qualitative research professionals.
*Oversee the delivery of qualitative research projects, ensuring timelines, budgets, and quality standards are met.
*Manage project escalations and work with internal stakeholders to resolve challenges effectively.
*Monitor team performance, workload distribution, and key operational metrics.
*Build and maintain strong client relationships, providing a consultative and solution-focused service.
*Drive process improvements and support the implementation of best practices across the function.
*Partner with senior leadership to improve operational efficiency and team performance.
*Oversee project profitability, billing processes, and commercial performance.
*Support onboarding, training, and ongoing development initiatives across the team.
Your Skills & Experience*Strong commercial experience in qualitative market research.
*Experience leading, mentoring, and developing research or client service teams.
*Proven ability to manage complex research projects and multiple stakeholder groups.
*Exposure to healthcare, pharmaceutical, life sciences, or related research sectors.
*Excellent client management and communication skills.
*Strong organisational, analytical, and problem-solving capabilities.
*Confidence managing project performance, quality, and commercial outcomes.
*Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
What They Offer*Salary up to £65,000.
*Hybrid working model based in London.
*Opportunity to lead and develop a growing team.
*Exposure to international healthcare research programmes.
*Ongoing training and career development opportunities.
*Collaborative and supportive working environment.
*Clear progression pathways within a successful and expanding organisation.
How to ApplyTo learn more about this Associate Director, Qualitative Research opportunity, please submit your application today.