Full job descriptionMy client a leader in the financial sector are looking to employ and experienced Cisco /Webex AV Engineer
Key Responsibilities
*Performs core technical aspects to supports infrastructure implementations, deployments and technologies related to Cisco Cloud Collaboration Technologies
*Responsibilities include: Problem management, Incident management, and Change Management
*Creates accurate project specifications
*Drive proof of concepts to test new capabilities and technologies
*Management and coordination of vendor and third-party escalation support
*Provide technical input to create, maintain and implement content and standards
*Familiarity with end to end design solutions to include integration, installation, implementation, troubleshooting and maintenance experiences.
*Proficient with Voice, Video and WebEx technologies
Education & Experience
*Up to 4 years of experience with voice video and Cisco Webex platform on and off premise
*Experience with a Cisco Cloud Collaboration tools and VoIP Protocols
*Bachelors Degree in computer science, computer engineering, or equivalent work experience
*Microsoft Teams experience is a plus
Knowledge/Skills Specific technical knowledge in the following areas:
*Cisco Cloud Collaboration Technologies:
*Hybrid Calendar
*WebEx App formerly known as " WebEx Teams "
*Video Conferencing (Cisco TelePresence)
*Room OS 11
*Cloud Calling
*Control Hub Administration
*Site Service Administration
*Jabber
*VoIP Protocols such as SIP, MGCP and SCCP
*Video Devices i.e., Cisco Room Series Room OS11, Desk Pro
*Microsoft Exchange / Active Directory / Outlook/ Teams
*Analytical skills and technical knowledge to take on service problems of moderate to high complexity
*Able to decipher VoIP, Video and Webex topologies
*Scripting and automation are a plus


*Rates depend on experience and client requirements