Customer Operations Coordinator
  • England,London,City of London
  • Full Time, Permanent
  • £30,000 - £33,000 per annum
Job Description:
Full job descriptionWe have an exciting opportunity with a Ski Tour Operator for a Customer / Operations focused individual to also oversee and support the small team. Offering excellent career progression to Team Leader.
Hybrid with their offices in West London, paying up to £33K + Team bonus

Customer Operations Coordinator, Responsibilities
*Responsible for servicing all customer pre-departure enquires, amendments and cancellations
*Liaising with agreed suppliers to confirm bookings, manage stop sales and process cancellations and amendments with accuracy
*Acting as main point of contact for questions, support and day to day training

Customer Operations Co-Ordinator, Skills Required
*Previous travel industry experience a must within either Operations / Sales Support or looking to step away from sales
*A desire to develop into a Team Leader role
*Excellent communication and customer service skills
*A passionate skier/boarder an advantage but not required
Additional Information
*Paying £30-33K + Team bonus ote £2K
*Hybrid - office based 2 days a week (Tue and Wed) with their offices in West London
*Working Mon - Fri 09.00 - 17.30 and Sat 09.00 - 15.00 1-2 a month during Oct - Mar
*Excellent career opportunities
*22 days hol + bank holiday
*In-office showers and bike parking
*Ski resort educational trips
*Regular company socials
*Weekly in-office breakfast
*End of season trip, long weekend in one of their chalets
To apply for this Ski Sales Team Co-ordinator please either apply online, email your c.v to or call Amy on quoting Ref: AM61010
Job number 4237184
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