Full job descriptionRepair Claims HandlerManchester City Centre | Office Based | Permanent
35 hours per week | Monday-Friday
£26,000 + Excellent Benefits
Are you looking to build your career within motor insurance, claims, accident management or vehicle repairs?
MPJ Recruitment are currently working with a well-established and growing repair management business in Manchester, who are looking for a Repair Claims Handler to join their team.
This is a great opportunity for someone who enjoys working in a busy environment, managing multiple cases and communicating with a range of suppliers and stakeholders to make sure repairs are progressing smoothly.
The RoleAs a Repair Claims & Supply Coordinator, you’ll be responsible for managing the repair journey and making sure each claim continues to progress within the required timescales.
Your day-to-day responsibilities will include:
*Managing a caseload of vehicle repair claims from instruction through to completion.
*Working closely with repair networks, engineers, recovery providers and salvage partners.
*Chasing outstanding actions and ensuring any delays are dealt with promptly.
*Monitoring claims and identifying potential issues before they become a problem.
*Maintaining accurate records across internal systems.
*Communicating regularly with suppliers and other key stakeholders.
*Building positive working relationships with repair partners.
*Ensuring claims are handled in line with agreed SLAs, targets and compliance requirements.
*Managing a busy workload while maintaining accuracy and a high level of service.
About YouWe’re looking for someone who is organised, proactive and confident communicating with people at all levels.
Ideally, you’ll have:
*Previous experience within motor insurance, claims, accident management, vehicle repairs or a similar environment.
*Strong communication and relationship-building skills.
*Excellent organisation and attention to detail.
*The ability to manage a number of cases and priorities at the same time.
*Good IT, administration and Excel skills.
*A proactive approach to resolving issues and preventing delays.
*The ability to work towards targets, SLAs and deadlines.
*A customer-focused approach with the confidence to deal with suppliers and stakeholders professionally.
BenefitsAlongside a £26,000 salary, you’ll receive a strong benefits package including:
*25 days’ annual leave + bank holidays
*Day in lieu when a bank holiday is worked
*Your birthday off
*Paid day off for your child’s first day at school
*Company pension
*Discounts on gyms, shopping and holidays
*Dress Down Fridays
*Regular team socials and events
Interested?If you have experience within motor claims, insurance, accident management, vehicle repairs or repair coordination and are looking for your next opportunity with a growing business, we’d love to hear from you.
Apply today to find out more.