Full job descriptionOur client is a well-established and growing business supplying specialist products and solutions to customers across a range of sectors. They are seeking a motivated and customer-focused Technical Sales Advisorto join their team. This is an excellent opportunity for someone who enjoys building relationships, solving problems and identifying opportunities to support customers while developing a successful career in sales.
Company Benefits:
*Quarterly bonus scheme (OTE approximately £1,800 per annum).
*End-of-year company performance and project bonus (circa £6,500).
*25 days annual leave plus bank holidays.
*Health plan.
*Company pension following successful completion of probation.
*Comprehensive product and sales training.
*Supportive and collaborative team environment.
Key Responsibilities:
*Managing incoming customer enquiries via telephone, email and online channels.
*Building strong relationships with new and existing customers.
*Providing advice and recommendations based on customer requirements.
*Preparing quotations, processing orders and maintaining accurate customer records.
*Proactively following up enquiries and quotations to maximise sales opportunities.
*Identifying opportunities to introduce additional products and services where appropriate.
*Undertaking outbound contact with existing, lapsed and prospective customers.
*Resolving customer queries and providing a consistently high level of service.
*Maintaining accurate CRM records and managing sales activity effectively.
*Collaborating with internal teams to ensure an excellent customer experience.
Experience and Skills Requirements
*Previous experience in a sales, customer service, account management or client-facing role.
*Strong communication and relationship-building skills.
*Proven ability to work towards targets and deliver excellent customer service.
*Confident telephone manner and ability to engage with customers effectively.
*Excellent organisational skills and attention to detail.
*Comfortable using CRM systems and Microsoft Office applications.
*Commercial awareness and a proactive approach to identifying opportunities.
*Self-motivated, positive and results-driven attitude.
*Ability to work independently and as part of a team.
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.