Claims Handler - Insurance
other jobs Michael Page Business Support
Added before 9 Days
- England,Yorkshire and The Humber,West Yorkshire,Leeds
- Full Time, Permanent
- £35,000 - £40,000 per annum
Job Description:
Full job description*Claims Handler - Insurance
*Leading UK Legal Firm
*Salary up to £40,000
*2 days on site in Leeds (city centre)
Client Details
Our clients is a highly respected Legal Firm who support businesses across the UK. With multiple offices across the country, this role will join the team in Leeds and will be on site 2 days per week
Description
*Manage insurance claims from first notification through to settlement, ensuring a professional and efficient customer experience.
*Assess claim validity by reviewing policy coverage, terms, conditions, and supporting documentation.
*Investigate claims by gathering evidence, obtaining statements, reviewing reports, and liaising with relevant parties.
*Ensure all claims are handled in accordance with company procedures, regulatory requirements, and service level agreements.
*Accurately record claim information and maintain up-to-date case notes within claims management systems..
*Identify potentially fraudulent claims and escalate concerns in line with fraud prevention procedures.
*Instruct and manage external suppliers, including repairers, engineers, medical experts, and loss adjusters where required.
*Meet individual productivity, quality, and customer service targets.
*Handle customer complaints and complex claim queries, seeking resolution in a timely manner.
*Provide guidance and support to colleagues on claims processes, policy interpretation, and best practices where appropriate.
*Contribute to continuous improvement initiatives to enhance claims processes, customer satisfaction, and operational efficiency.
Profile
*Prior experience managing insurance claims
*Experience of working within delegated authority arrangements or insurer panel environments
*Knowledge of commercial insurance products, liability claims or management liability insurance.
*Experience managing multiple claims within service level deadlines
*Experience communicating with insurers, brokers and clients
Job Offer
*Join a highly respected legal firm
*Salary up to £40,000
*Hybrid working - 2 days on site in Leeds
*Modern city centre office environment
*Leading UK Legal Firm
*Salary up to £40,000
*2 days on site in Leeds (city centre)
Client Details
Our clients is a highly respected Legal Firm who support businesses across the UK. With multiple offices across the country, this role will join the team in Leeds and will be on site 2 days per week
Description
*Manage insurance claims from first notification through to settlement, ensuring a professional and efficient customer experience.
*Assess claim validity by reviewing policy coverage, terms, conditions, and supporting documentation.
*Investigate claims by gathering evidence, obtaining statements, reviewing reports, and liaising with relevant parties.
*Ensure all claims are handled in accordance with company procedures, regulatory requirements, and service level agreements.
*Accurately record claim information and maintain up-to-date case notes within claims management systems..
*Identify potentially fraudulent claims and escalate concerns in line with fraud prevention procedures.
*Instruct and manage external suppliers, including repairers, engineers, medical experts, and loss adjusters where required.
*Meet individual productivity, quality, and customer service targets.
*Handle customer complaints and complex claim queries, seeking resolution in a timely manner.
*Provide guidance and support to colleagues on claims processes, policy interpretation, and best practices where appropriate.
*Contribute to continuous improvement initiatives to enhance claims processes, customer satisfaction, and operational efficiency.
Profile
*Prior experience managing insurance claims
*Experience of working within delegated authority arrangements or insurer panel environments
*Knowledge of commercial insurance products, liability claims or management liability insurance.
*Experience managing multiple claims within service level deadlines
*Experience communicating with insurers, brokers and clients
Job Offer
*Join a highly respected legal firm
*Salary up to £40,000
*Hybrid working - 2 days on site in Leeds
*Modern city centre office environment
Job number 4238813
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