Full job descriptionMortgage Administrator – London


Are you an experienced mortgage administrator who loves everything mortgages?


Join our client, a high-end, boutique financial services brokerage in London that works on complex, high-value cases and serves discerning clients.


This is a fast-paced, collaborative environment where precision, client care, and specialist knowledge are prized. You’ll be part of a team helping clients whose financial lives are sophisticated and often cross-jurisdictional.


Responsibilities:


*Administer mortgage applications, post application through to completions.
*Liaise proactively with lenders, solicitors, clients, and internal stakeholders to drive momentum.
*Prepare and maintain client files, documents, and compliance records to exacting standards.
*Undertake product research and support consultants in preparation for client meetings.


Experience required:


*You will bring at least three years’ experience in mortgage administration, ideally in specialist or complex cases.
*A career administrator who does not desire to move into advice.
*You’re confident in managing applications, structuring files, and handling issues quickly and decisively.
*You have excellent communication skills — polished over the phone, in writing, and with high-net-worth clientele.
*You have a strong client service mindset and can operate with high discretion.
*You’re a team player who also uses initiative when things get busy.
*CeMAP qualification is a plus, but not essential.




Up to £45,000 basic salary (dependent on experience) + bonus & benefits