Full job descriptionAI Project Manager - Hybrid - Inside IR35
Our client, a global Insurance company, are currently looking to hire an AI Project Manager with ServiceNow, Chatbot and ops excellence experience to join the team for an initital 6-month contract.
Experience
*Experience across project and programme management and service delivery, including delivering AI-enabled, digital or technology transformation services
*Operational Excellence experience
*Ability to articulate and document technology operations in detail
*Experience and knowledge of end-to-end technology programme delivery, including recognised project methodologies (e.g. Agile/Scrum, PRINCE2 or PMP), service management, budgeting and people management, ideally spanning AI, data and cloud platforms
*Experience with ServiceNow and Moveworks is highly desirable.
*Ability to enable changes in operational processes and ability to work cooperatively with stakeholders and peers are essential
*Experience with Claude and Copilot
*Insurance/ Financial services experience
*Strong understanding of IT Service Desk operations and support models.

*Successfully led the rollout and adoption of chatbot solutions to improve service delivery, self-service capabilities, and operational efficiency.

*Enhanced the colleague and end-user experience through technology and service improvements.

Please apply!
Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.