Full job descriptionRole: Product Support Application Specialist
Location: South Wales, Field Based (Own vehicle and driving license required)
Hours: Full-time
Contract: 12 months, Inside IR35
Pay: £200 - £230 per day PAYE basic or £265.27 - £305.06 per day Umbrella


An excellent opportunity has arisen for a Product Support Application Specialist to join one of our longstanding clients, a leading global healthcare organisation.


This is a customer-facing, field-based position supporting laboratories across South Wales with diagnostic systems, training and technical support. Full training and induction will be provided.


Benefits:
*25 days holiday + bank holidays
*12-month contract
*Full training and induction provided
*Mileage paid weekly
*Varied field-based role working directly with laboratory customers


The Requirements:
*Must live or work in South Wales
*Biomedical Science or laboratory experience is essential
*Previous experience within diagnostics or pathology laboratories would be advantageous
*Excellent communication and customer service skills
*Confident working directly with customers
*Full UK driving licence and own vehicle required
*Willingness to travel throughout South Wales and occasionally across mainland UK
*Flexibility for overnight stays when required


The Role:
*Visit and support laboratory customers across South Wales
*Provide hands-on product and application support
*Train laboratory staff on diagnostic systems
*Troubleshoot technical and application issues
*Support system implementation and optimisation
*Build strong relationships with laboratory customers
*Work alongside technical and engineering specialists
*Travel nationally when required, including occasional overnight stays


If you’re keen to join an exceptional team where you can combine your laboratory experience with a varied, customer-facing field role, then please apply to this Product Support Application Specialist role below or call Chloe McCausland on between 8:30am - 5:00pm.