Full job descriptionWe are recruiting for a Admin Coordinator to join a growing organisation in Catterick, North Yorkshire. This varied role combines client relationship management and administration. You will manage a portfolio of clients, understand their training requirements and coordinate high-quality training solutions.


Working closely with clients, trainers and awarding organisations, you will ensure training is delivered efficiently while identifying opportunities to improve services and support business growth.


Key Responsibilities:
*Manage allocated client accounts, acting as the main point of contact for training enquiries and ongoing support
*Build and maintain relationships with clients, instructors, assessors, awarding organisations and other stakeholders
*Identify and coordinate training solutions that meet client requirements
*Manage training bookings, scheduling and administration, ensuring accuracy and compliance
*Maintain accurate records and documentation across company systems
*Communicate professionally, providing clear information and updates to clients and colleagues
*Identify opportunities to promote services and support business development
*Resolve issues and contribute to continuous improvement and high service standards


Key Skills & Experience:
*Experience coordinating training programmes or qualifications within a compliance-driven environment would be desirable
*Business Administration, Customer Service or Learning & Development qualifications would be advantageous
*Strong organisational, administrative and coordination skills
*Ability to manage multiple tasks and meet deadlines
*Experience in customer service, account management or client relationships
*Proficient in Microsoft 365, particularly SharePoint


If this role is of interest, please click apply or contact Katie Kendall in the Northallerton office for further information.


Salary: Competitive, depending on experience