Full job description As the UK’s leading Social Enterprise, we move lives forward every day by building, managing and supporting thriving Communities. From new homes, social housing and student accommodation to leisure, education and Community initiatives, our work makes a positive difference to millions of People across the UK. And that takes People who care about doing the right thing. People who are ambitious, ready to grow and motivated to make a difference through the work they do.
We’re looking for colleagues who bring energy, curiosity and ownership. People who enjoy being challenged, support those around them and want to keep raising the bar. Because when we perform at our best, we create more opportunities to invest in our customers, our communities and each other.
Experience matters, but it’s only part of the story. If you share our values and want to build a career where your work has real impact, we’d love to hear from you.
More about your role
You will be responsible for the day-to-day management of a Retirement Living development, ensuring a safe, well-maintained and welcoming environment for customers. A key focus of the role will be overseeing health and safety compliance within the development, carrying out regular inspections, identifying and reporting risks, monitoring contractor performance, and ensuring all statutory checks and compliance requirements are completed and accurately recorded.
You will manage the lettings process for vacant properties, including conducting viewings, completing tenancy sign-ups, coordinating void turnaround activities, and working closely with internal teams to minimise void loss and ensure homes are ready for new customers as quickly as possible.
The role also involves supporting customers to sustain successful tenancies by providing housing management support, promoting independence, signposting customers to relevant support services, addressing tenancy-related concerns, and fostering positive relationships within the development.
You will be responsible for maintaining accurate and up-to-date records through the organisation’s housing management systems, ensuring all customer interactions, health and safety actions, tenancy information, compliance activities and property management tasks are recorded in line with organisational policies and audit requirements.
The role is based over 2 locations, based 3 days each week at our Drum Court in Gilmerton (EH17 8QE) and 2 days each week at Heinsberg House in Penicuik (EH26 8NH). You must be able to travel to both locations.
More about you
The ideal candidate will have strong administrative, IT, and communication skills, with the ability to build effective working relationships and love working with people, especially the elderly. They should be well organised, able to manage competing priorities, understand financial processes, and work both independently and collaboratively as part of a team.
Ideally you will have knowledge or experience of working with the elderly, housing and building management/health & safety knowledge or experience – but this isn’t essential.
Please download the job description for more information.
Commitment to Trauma Informed Practice
At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives.
Join us
As the UK’s leading Social Enterprise, we move lives forward every day by building, managing and supporting thriving Communities.
From new homes, social housing and student accommodation to leisure, education and Community initiatives, our work makes a positive difference to millions of People across the UK. And that takes People who care about doing the right thing. People who are ambitious, ready to grow and motivated to make a difference through the work they do. We’re looking for Colleagues who bring energy, curiosity and ownership. People who enjoy being challenged, support those around them and want to keep raising the bar. Because when we perform at our best, we create more opportunities to invest in our Customers, our Communities and each other.
Experience matters, but it’s only part of the story. If you share our values and want to build a career where your work has real impact, we’d love to hear from you.
What you’ll get
We know rewarding work deserves rewarding benefits. That’s why, alongside a competitive salary, you’ll have access to a package designed to support you at work and beyond.
You’ll receive:
*Competitive salary, with a salary review yearly??
*Pension with matched contributions up to 7%??
*Excellent holiday package – up to 36 days annual leave with the option to buy or sell leave??
*Cashback plan for healthcare costs – up to £500 saving per year??
*A bonus scheme for all colleagues at 2%??
*Training and development??
*Extra perks including huge discounts and offers from shops, cinemas and much more??
What’s next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.
We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We’re happy to work with you to e