Full job descriptionAn established company are recruiting for a Client Service Administrator to join their thriving and growing organisation. The Client Service Administrator will play a key role in client liaison, coordinating works and managing engineers to ensure projects progressed through to completion.
This role would suit an organised, proactive individual with excellent communication skills and a strong customer service focus, who enjoys working in a fast-paced environment.
Client Service Administrator
Salary: £30,000
Office-based
Key Responsibilities
*Assisting in coordinating works, liaising with clients and subcontractors
*Raising, allocating and managing work orders
*Managing diaries, scheduling engineers and coordinating appointments
*Ordering materials and assisting with obtaining quotes
*Providing general administrative support, including emails and client correspondence
*Proactively identifying and resolving scheduling issues or delays to help keep projects on track
Skills and Experience
*Previous experience in a similar coordination or client service role would be advantageous
*Excellent verbal and written communication skills
*Strong customer service skills
*Excellent organisational skills