Full job descriptionWorking for this business services group, you will provide reception cover, ensuring that each client’s working day runs effortlessly. This is a hands-on client services, reception and operations role, not a static front desk position. and is a varied role where no two days are the same - ideal for someone who enjoys delivering excellence. No two days will be the same, but may involve:
*Front of house & client experience
*Act as the welcoming face of the business, greeting clients and visitors with warmth, professionalism, and discretion
*Manage incoming calls, mail, and visitor arrivals efficiently
*Respond promptly to client requests, including meeting room bookings, access, and day-to-day enquiries
*Manage meeting room bookings
*Build strong professional relationships and act as a brand ambassador at all times
*Service coordination & operations
*Ensure meeting rooms, communal areas, and shared spaces are immaculately presented throughout the day
*Set up meeting rooms
*Support facilities coordination and basic Health & Safety checks
*Assist with ad-hoc administrative and operational tasks as required
*You will be trusted to take ownership of your environment, spotting issues before they arise and ensuring standards are consistently upheld.