Full job descriptionAssistant Facilities Operations Manager - Central London - Competitive SalaryVenn Group’s specialist Estates & Facilities recruitment team is recruiting for an Assistant Facilities Operations Manager on behalf of a leading higher education institution in Central London. This permanent opportunity offers the chance to lead diverse Soft FM services across a multi-site university estate and directly influence the experience of students, staff and visitors.
The roleYou will be responsible for:
*Leading the day-to-day delivery of Soft FM services including Front of House, Cleaning, Portering, Waste Management, Grounds Maintenance and Catering
*Managing contractors and service providers, monitoring KPIs and SLAs to ensure high-quality service delivery
*Building strong relationships with stakeholders across the university and acting as a key point of contact for operational matters
*Supporting operational compliance, health and safety standards, and campus service excellence
*Deputising for the Facilities Operations Manager and participating in a Duty Manager rota
*Driving continuous improvement initiatives and identifying opportunities to enhance the campus experience
About you*Experience managing Facilities Management or Soft FM services within a complex operational environment
*Proven people management experience, including team leadership, performance management and staff development
*Strong contract management and supplier performance monitoring experience
*Excellent stakeholder engagement, communication and relationship-building skills
*Budget management and operational planning experience
*Strong problem-solving skills with the ability to make sound decisions in a fast-paced environment
*Customer-focused approach with a commitment to delivering high-quality services
Key details*Salary: Competitive
*Location: Central London
*Contract: Permanent
*Start: ASAP
Why consider this role?*Opportunity to lead facilities operations across a prestigious London university estate
*Exposure to a diverse and complex multi-site environment with excellent career development opportunities
*Play a key role in enhancing the experience of students, staff and visitors while driving service improvements
ApplyTo discuss this Assistant Facilities Operations Manager opportunity, contact Liz Levett-Millett at Venn Group or apply online.