Data Centre Engineer
  • England,South West,Wiltshire,Swindon
  • Full Time, Permanent
  • £38,000 - £45,000 per annum
Job Description:
Full job descriptionOur client is looking for an experienced Data Centre engineer to work on a shift basis (4on 4off Days & Nights) to specialise in activities such as cross connects, localised patching, racking and decommissioning.
Please note, you must have experience working within a Data Centre environment to be considered for this role.
Job Duties
*Provide support for both pre-scheduled and reactive operational workflows at the Swindon Data Centre or, as pre-arranged, at other locations.
*Plan and optimise the efficient use of Data Centre space and cabinet utilisation in accordance with Vodafone Hosting Data Centre Standards.
*Prepare quotations in alignment with defined standards and Operational Level Agreements (OLAs).
*Mount servers, storage, and network equipment in cabinets, adhering to current Data Centre standards.
*Install Data Centre cabling for managed solutions and internal networks, following design documentation and utilizing current copper, fibre, and patch panelling standards.
*Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers.
*Manage Remedy/Service Now tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLAs).
*Support governance activities by addressing any non-compliance issues and managing them to resolution.
*Investigate incidents and faults, identify root causes, and implement appropriate remedies.
*Prepare accurate and timely reports as required.
*Ensure corrective and repair work complies with current regulations.
Key Requirements
*Experience working in an operational Data Centre environment, including rack elevation design and handling server, storage, and network hardware.
*Skilled in the installation of network cross-connects and cabinet patching using copper and fibre cabling.
*Proficient in troubleshooting and resolving faults in live customer hosting solutions.
*Strong understanding of the mechanical and electrical configurations within a Data Centre.
Salary & Benefits
*£38,000 - £45,000
*Working on a 4on 4off shift (7am - 7pm & 7pm - 7am)
*23 days annual leave entitlement
*Company pension
*Internal progression
*Additional training
Job number 4250446
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