Full job description

Bathroom Fitter
Bedford and the surrounding areas
Up to £40,235.84 (depending on skills and experience)
Permanent, Full Time
Planned Works Team: 40 hours worked 8am-5pm, Monday-Friday


Please note: Salaries are calculated based on skills, experience, and qualifications using a specific matrix. You will be required to complete a Skills confirmation document as part of the application process. If shortlisted, a member of the team will be in touch. Any qualifications listed as part of your application must be evidenced when requested.


At bpha, we’re looking for a Bathroom Fitter to join our In House Maintenance Services ream, carrying out bathroom replacements and upgrades within our customers’ homes and vacant properties. Working across a range of trades including plumbing, carpentry, tiling, plastering and decorating, you’ll play a vital role in maintaining and improving homes for our residents.


Key Respnsibilities
*Delivering high-quality bathroom installations and replacements from start to finish.
*Undertaking a variety of trade tasks including plumbing, carpentry, tiling, plastering and decorating.
*Providing an excellent customer experience while working in occupied homes.
*Maximising first-time fixes and maintaining high standards of workmanship.
*Managing van stock and sourcing materials efficiently to support service delivery.
*Following all health, safety and compliance procedures to ensure safe working practices.


Key Performance Indicators (KPIs)
*Compliance with SHEQ standards and training requirements.

*High customer satisfaction scores and low complaint rates.

*First-time fix rate and productivity metrics.

*Quality of workmanship and post-inspection results.

*Efficient use of materials and van stock.

*Accurate and timely job reporting.



Person Specification
Essential:
*Strong commitment to customer service excellence.

*Organised, self-motivated, and able to manage time effectively.

*Good communication and problem-solving skills.

*High attention to detail and quality.

*Basic IT literacy for using handheld devices and job systems.

*Broad trade and construction experience, especially in kitchen fitting.

*Sound knowledge of health and safety practices.

*Experience working under time constraints.

*Full clean driving licence.



Desirable:
*Willingness to learn new construction skills and develop within the role.

*Experience working in occupied homes.

*Familiarity with NHF schedule of rates.

*Training in handling non-licensed asbestos.

*First Aid Training.



Qualifications:
*GCSEs or equivalent.

*NVQ Level 2 or higher in a construction trade, or C&G 6219-07 Multi-skills.



We reserve the right to close this recruitment if we receive a suitable number of applications. On this basis, we advise that applications are submitted as soon as possible.