Full job description

Scheme Manager
£26,804
Southend
Permanent
Full-Time


We are looking for a Scheme Manager for our Leyland Court location to provide effective on-site management presence at Leyland Court, ensuring residents live in a safe, well-maintained and supportive environment that promotes wellbeing independence and community engagement. The Scheme Manager acts as the key link between residents and Delta Housing, delivering high-quality customer service, maintain compliance with health and safety requirement, overseeing the day-to-day operation of the scheme, and ensuring services are delivered in a way that enhances residents quality of life.


What you’ll be doing


*Promotes resident wellbeing, independence and social inclusion through regular engagement and welfare monitoring
*Ensure all residents are regularly seen and welfare checks are completed and recorded in accordance with service requirements.
*Oversee the day-to-day operation of the scheme, ensuring communal areas remain safe, clean, accessible and well maintained.
*Undertake routine compliance activities, including fire safety checks fire drills water hygiene checks and visual inspections of communal equipment.
*Report monitor and follow up communal repairs and maintenance issues, liaising with contractors and internal teams as required.


What we are looking for


*Strong interpersonal and communication skills with the ability to communicate effectively both verbally and in writing.
*Ability to build positive relationships with residents, colleagues, contractors and stakeholders.
*Understands the needs of vulnerable residents
*Ability to prioritise workloads and manage multiple tasks effectively.
*Committed to delivering excellent customer service and achieving positive outcomes for residents


Please note the office expectancy of this role is as follows: This will require you to be based onsite at the scheme full time.


Benefits


*The salary for this post will be £26,804 Per Annum.
*Learning and development opportunities
*Healthcare cash plan
*Robust employee reward and recognition programme
*Free and confidential Employee Assistance Programme
*Volunteering programme
*Competitive pension scheme
*25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
*35 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd.


Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.