Full job descriptionAbout the opportunity
Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning a globally recognised CompTIA Tech+ certification.


Course Details
*Duration: 13 weeks
*Format: Online, practical workshops
*Schedule: Monday-Thursday, 9:45am-2:45pm or 6pm-9pm
*Qualification: CompTIA Tech+ certification


What you’ll learn
*Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems.
*Business Operations: Explore IT systems, relevant legislation and how technology supports businesses.
*Device Configuration: Configure and integrate desktop and mobile devices.
*Network Support: Set up and maintain secure networks.
*IT Fundamentals: Understand hardware, cloud computing and troubleshooting principles.


Career Pathway
*Successful participants are positioned for technical roles such as Technical Support Technician, Entry-Level IT Technician or Helpdesk Analyst.
*Upon completion of this course, you’ll be introduced to our hiring partner and receive ongoing career support, employability workshops and six months’ access to online employability courses.


Price: £0
*This is a fully government-funded course - there are no fees to pay.


To be eligible, you must:
*Live in the West Midlands.
*Be aged 19 or over.
*Earn below the gross annual wage cap of £34,194.
*Not currently be undertaking other government-funded training.
*Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is.