Full job descriptionAir & Ocean Freight OperatorFreight Forwarding | Leeds
Up to £35,000 DOE | Office-Based
We are currently working with an independent freight forwarding business based in Leeds, looking to recruit an experienced Air & Ocean Freight Operator to join their team.
This is a hands-on operational role managing Air and Ocean Freight shipments from booking through to final delivery, with a particular focus on Air Imports. You’ll work closely with the existing operations team, taking ownership of shipments, supporting day-to-day operations and contributing to the continued development of the department.
The role will involve:
*Managing Air and Ocean Import and Export shipments from booking through to final delivery
*Coordinating Air Imports as a priority, alongside Ocean Imports and wider export operations
*Liaising with customers, overseas agents, shipping lines, airlines and transport providers
*Preparing and processing freight documentation and coordinating customs requirements
*Arranging collections and deliveries, monitoring shipments and resolving operational issues
*Providing customers with regular updates and handling shipment inquiries
*Maintaining accurate shipment records, monitoring costs and handling shipment invoicing
*Supporting freight pricing and wider operational and commercial activities
What they’re looking for:
*Previous hands-on freight forwarding experience, ideally across Air and Ocean Freight
*Air Import operational experience particularly desirable, alongside Ocean Imports
*Knowledge of freight documentation and end-to-end shipment coordination
*Air and Ocean Export experience would be advantageous
*Customs knowledge, including CDS and Incoterms, would be beneficial
*Good commercial awareness and attention to costs and profitability
*Strong organisational, communication and customer service skills
*Comfortable managing multiple shipments and working within a small team
*Experience using MultiFreight would be advantageous but isn’t essential
Additional information:
*Salary: Up to £35,000 depending on experience
*Location: Leeds
*Hours: Monday-Friday, 9:00am–5:00pm
*Working arrangements: Office-based
*Company: Small, independent freight forwarding business
*Development: Opportunity to broaden experience across Air and Ocean Freight, customs procedures, pricing and commercial operations
This is a great opportunity for an experienced freight forwarding professional looking to take ownership of shipments, broaden their operational experience and contribute to the development of a growing freight forwarding department.