Full job descriptionOffice Administrator – Social Care & Education Hub

Macdonald McEwan is recruiting an experienced and organised Office Administrator to support a busy local authority Social Care and Education Hub.
This is an excellent opportunity for a reliable, professional and approachable individual to join a team delivering essential services to children, young people and families.
The successful candidate will provide day-to-day administrative support, helping ensure the smooth and efficient running of the office.
Key Responsibilities*Provide general administrative and clerical support to the Social Care and Education team.
*Handle incoming telephone calls, emails and enquiries professionally and sensitively.
*Maintain accurate records, databases and electronic filing systems.
*Arrange appointments, meetings and maintain diaries.
*Prepare correspondence, reports and other documentation.
*Liaise with social workers, education staff, families and other professionals.
*Assist with processing referrals and maintaining confidential information.
*Provide reception and front-office support, including contact with children, young people and families.
*Support the wider team with general office duties as required.
Essential Requirements*Previous experience in an administrative or office-based role.
*Strong organisational skills and attention to detail.
*Good IT skills, particularly Microsoft Office, Outlook and electronic record systems.
*Excellent communication and interpersonal skills.
*Ability to handle sensitive and confidential information appropriately.
*A professional, patient and approachable manner.
*Ability to prioritise workloads and work effectively within a busy team.
*PVG Scheme membership for regulated roles with children, or eligibility to obtain the appropriate PVG membership before commencing work.
Desirable Experience*Previous administrative experience within a local authority, social care, education or NHS setting.
*Experience dealing with children, young people and families.
*Familiarity with confidential case management systems and public sector procedures.
Why Apply?This is an opportunity to work within a supportive local authority environment, contributing to services that make a genuine difference to children, young people and families.