Bookings Coordinator
other jobs Distinct Recruitment
Added before 7 Days
- England,East Midlands,Leicestershire,Melton
- Full Time, Permanent
- £28,000 - £30,000 per annum
Job Description:
Full job description
Are you organised, confident speaking with customers and comfortable juggling a busy workload?
You’ll coordinate bookings for services, working closely with customers, drivers and the operations team to keep everything running smoothly.
This would suit someone who enjoys a varied administration and customer service role, takes pride in accuracy and can respond calmly when plans change.
Location: Near Melton Mowbray - office based (own transport is essential due to the location)
Hours: Monday-Friday, 8am - 4pm, 40 hours per week, with a paid 30 mins lunch break
Salary and benefits
*£28,000-£30,000 per annum (DOE)
*Paid lunch break.
*Company pension.
*On-site parking.
*Casual dress.
*Opportunities for professional development and career progression.
*Supportive, collaborative working environment.
The role
You’ll be a key point of contact for customers and help coordinate the daily service schedule. Your responsibilities will include:
*Taking and scheduling booking.
*Accurately recording bookings and keeping customer information up to date.
*Answering telephone and email enquiries, providing information on pricing, availability and schedules.
*Liaising with drivers, dispatchers and the operations team to coordinate collections and service delivery.
*Keeping customers informed of booking changes or delays.
*Resolving booking queries and supporting customers with any issues.
*Assisting with invoicing, billing and booking reports.
*Providing general administrative support to the Operations Manager.
About you
You’ll bring a customer-focused approach, strong organisation skills and the ability to prioritise tasks in a busy environment.
We’re looking for someone with:
*Excellent attention to detail and accurate administration skills.
*A confident telephone manner and clear written communication.
*The ability to manage several tasks and adapt to changing priorities.
*Basic knowledge of Microsoft Outlook, Excel and Word.
*A proactive approach to solving problems.
*The ability to work independently and as part of a team.
Previous experience in bookings, scheduling, customer service or administration is essential.
Are you organised, confident speaking with customers and comfortable juggling a busy workload?
You’ll coordinate bookings for services, working closely with customers, drivers and the operations team to keep everything running smoothly.
This would suit someone who enjoys a varied administration and customer service role, takes pride in accuracy and can respond calmly when plans change.
Location: Near Melton Mowbray - office based (own transport is essential due to the location)
Hours: Monday-Friday, 8am - 4pm, 40 hours per week, with a paid 30 mins lunch break
Salary and benefits
*£28,000-£30,000 per annum (DOE)
*Paid lunch break.
*Company pension.
*On-site parking.
*Casual dress.
*Opportunities for professional development and career progression.
*Supportive, collaborative working environment.
The role
You’ll be a key point of contact for customers and help coordinate the daily service schedule. Your responsibilities will include:
*Taking and scheduling booking.
*Accurately recording bookings and keeping customer information up to date.
*Answering telephone and email enquiries, providing information on pricing, availability and schedules.
*Liaising with drivers, dispatchers and the operations team to coordinate collections and service delivery.
*Keeping customers informed of booking changes or delays.
*Resolving booking queries and supporting customers with any issues.
*Assisting with invoicing, billing and booking reports.
*Providing general administrative support to the Operations Manager.
About you
You’ll bring a customer-focused approach, strong organisation skills and the ability to prioritise tasks in a busy environment.
We’re looking for someone with:
*Excellent attention to detail and accurate administration skills.
*A confident telephone manner and clear written communication.
*The ability to manage several tasks and adapt to changing priorities.
*Basic knowledge of Microsoft Outlook, Excel and Word.
*A proactive approach to solving problems.
*The ability to work independently and as part of a team.
Previous experience in bookings, scheduling, customer service or administration is essential.
Job number 4256001
The jobs on site are for both men and women