Full job descriptionBaltic Recruitment are delighted to be partnering with Krystal Technology UK Ltd, a specialist manufacturer of high-purity fused quartz and fused silica components serving the semiconductor, photonics, industrial and scientific sectors, with their search for an experienced Quality Technician.


Key Duties:
*The role will support the Quality Manager with QMS activities, ISO 9001 preparation, internal audits, non-conformities, supplier audits, customer complaints, corrective actions, continuous improvement projects and Quality-related meetings. The role will also act as the main Quality contact for calibration activities across site, covering measuring equipment and MFCs/gas control equipment.
*The Quality Control Technician will maintain a strong understanding of product specifications and inspection requirements and will be capable of carrying out QC inspections to a high standard to provide effective cover for the QC team. The role requires a flexible and technically capable approach, with the ability to work across a broad range of Quality activities.
Key Duties:
*Act as the main Quality contact for calibration activities across site, including measuring equipment, working with external laboratories and MFCs/gas control equipment, ensuring calibration schedules, records and requirements are maintained and achieving relevant KPIs.
*Maintain a strong understanding of product specifications, drawings, geometrical tolerances and inspection requirements, supporting the development and improvement of inspection methods.
*Make independent decisions regarding non-conforming products within defined procedures and delegated authority, including agreed value thresholds, escalating matters outside this authority to the Quality Manager.
*Support the investigation, assessment and resolution of product non-conformities and contribute to corrective actions.
*Carry out final, in-process and goods-inwards inspections to a high standard, providing cover for the QC team and demonstrating best practice.
*Develop and where required carry out First Article Inspections (FAI) and measurement studies, including Gauge R&R and other appropriate measurement system analysis techniques.
*Develop and maintain expert knowledge of the Sage X3 Quality Management module.
*Maintain and update Quality Management KPIs, ensuring assigned targets are achieved and relevant information is accurately recorded.
*Maintain Quality procedures, manuals, databases and controlled records, ensuring information is accurate, current and traceable.
*Support the Quality Manager with third party ISO 9001 audits and conduct internal audits in accordance with the internal audit program.
*Support with conducting supplier audits where required.
*Support the Quality Manager with customer claims, including investigations, root cause analysis, corrective actions and maintaining associated records.
*Support and lead continuous improvement and Quality projects to improve product Quality or site processes, using appropriate problem-solving tools such as Ishikawa, PDCA, 5 whys and 8D.
*Train to become an administrator and point of contact for the site’s Document Management System (Momentum).
*Represent the Quality function at relevant site meetings, providing Quality information, updates and technical input.
*Carry out routine laboratory testing / tasks to provide cover for the Laboratory Coordinator when required.
Key Requirements:
*Minimum 3 years’ experience in Quality Control, Quality Assurance, inspection or a similar Quality role, preferably within a manufacturing environment.
*Strong understanding of geometrical tolerancing and inspection principles, including the ability to interpret basic engineering drawings, tolerances and acceptance criteria.
*Experience using inspection and measurement equipment, with a good understanding of measurement and calibration principles.
*Experience or demonstrated competence in calibration activities and maintaining calibration schedules and records.
*Experience conducting internal or supplier audits.
*Experience investigating Quality issues and supporting corrective actions and structured problem-solving techniques such as Ishikawa, PDCA, 5 whys and 8D.
*Excellent organisational skills, with the ability to manage multiple Quality activities, deadlines and priorities.
*Good written and verbal communication skills, with the ability to represent the Quality function professionally and communicate technical Quality information clearly.
*Good IT skills, including Microsoft Office, particularly Excel, and the ability to learn and use business and Quality systems.
*Experience with basic data analysis and ability to create / maintain reports.
*Ability to work independently, take ownership of assigned activities and escalate issues appropriately.
*Flexible approach with the ability to support Quality Control, Quality Management and laboratory activities.
The Package:
*£32,000 per annum.
*25 days annual leave + bank holidays.
*Salary sacrifice pension scheme.
*Company bonus based on performance.
*37 hours per week - Monday to Thursday 07:30-16:15 and Friday 07:30-12:30.