Full job descriptionVolunteer Coordinator and Support Worker
£14.10 per hour
Stoke-on-Trent
Part-Time
Fixed Term


Make a meaningful difference in people’s lives by coordinating a team of befriender volunteers and providing community-based support that helps customers build connections, reduce social isolation, improve wellbeing, and access the services they need to live independently.


What you’ll do:
*Recruit, coordinate and support befriender volunteers delivering companionship to customers.
*Match volunteers and customers based on their interests, needs and preferences.
*Coordinate visits and monitor placements to ensure positive outcomes.
*Maintain accurate records and update customer and volunteer information on the database.
*Provide guidance and support to volunteers, resolving any issues that arise.
*Carry out home visits to assess customers’ needs and wellbeing.
*Identify sources of support and make referrals or signposts to relevant services.
*Build positive relationships with customers, volunteers and partner organisations.
*Promote independence, social inclusion and improved wellbeing within the community


Who you are:


*Passionate about helping people overcome social isolation and achieve positive outcomes.
*An excellent communicator who can build trusted relationships with a wide range of people.
*Organised and able to manage multiple priorities, appointments and records effectively.
*Confident supporting and motivating volunteers to deliver a high-quality service.
*Empathetic, approachable and committed to treating people with dignity and respect.
*Able to work independently in the community while collaborating effectively with colleagues and partners.
*Driven by making a real difference and helping customers thrive in their communities.
*Full UK Driving Licence and access to own vehicle for business use


Apply now! Are client may close this vacancy early if they receive a high volume of applications.