Full job descriptionWe are partnering with a Leeds based pensions firm, who are looking to hire a Pension Administrator to join their administration department on a permanent basis.
You will play a key role in providing quality DB and Hybrid pension scheme administration, ensuring high standards of customer satisfaction, data accuracy and adherence to service level agreements.
Key Responsibilities:
*Scheme Administration & Calculations: Own and manage all aspects of the Pension Administrator role, including DB calculations, member enquiries, and ad-hoc project work.
*Data & Quality Control: Check the accuracy of member and employer data, and verify the quality and quantity of both your own work and that of colleagues.
*Workflow & Improvements: Take ownership of delegated tasks with a sense of urgency, contribute to team meetings, and help identify and implement process improvements.
*Customer Care & Team Support: Prioritise workloads, build cross-functional relationships, mentor team members, and act as an ambassador for the business.
Experience & Skills Required:
*Experience working within Defined Benefit pensions, specifically including benefit calculation experience.
*GCSEs (or equivalent) at grades C / 4 or above in Maths and English.
*Proficiency in Microsoft Word and Excel.
*Strong communication skills, enthusiasm, and the ability to work under pressure using your own initiative.
*Studying towards or completed relevant professional qualifications (e.g., CPC, DPA, CPA) is highly desirable.