Full job descriptionCredit Controller - BristolContract: Temp to perm
Location: Bristol - 1 day per week in the office, with the remainder working remotely.
We’re recruiting for a Credit Controller to join a team based in Bristol on a temp-to-perm basis.
The ideal candidate will have previous Business-to-Consumer (B2C) credit control experience, managing payments and outstanding balances directly with individual customers rather than business clients.
Key Responsibilities*Manage outstanding customer accounts and chase overdue payments.

*Contact customers by phone and email to arrange payments and resolve queries.

*Set up and monitor payment plans where required.

*Maintain accurate records of customer accounts and collection activity.

*Handle payment disputes and account queries professionally.

*Work towards collection targets and reduce outstanding debt.

Experience Required*Previous B2C credit control experience is essential.

*Confident communicating with individual customers regarding outstanding payments.

*Strong telephone manner and negotiation skills.

*Good attention to detail and organisational skills.

*Comfortable working independently in a remote environment.

Please note: Business-to-business (B2B) credit control experience alone will not be suitable for this role.