Full job descriptionA fantastic opportunity has arisen for a personable and professional Receptionist to join a leading organisation in a modern corporate environment. This is a highly visible, front-of-house role focused on delivering an exceptional workplace experience for employees, visitors and stakeholders, whilst supporting the smooth day-to-day operation of a busy office.
Responsibilities
*Provide a warm, professional welcome to all visitors and employees entering the office.
*Act as the first point of contact for workplace-related queries, resolving issues and ensuring an excellent customer experience.
*Manage reception operations, visitor registration processes and building access procedures.
*Coordinate meeting rooms, conference facilities and hospitality requirements, resolving any scheduling conflicts as required.
*Support the planning and delivery of internal events, employee engagement activities and client visits.
*Conduct regular workplace walkthroughs to ensure high standards across office facilities and services.
*Liaise with suppliers, contractors and service partners to ensure seamless service delivery.
*Assist with reporting, data collection and administrative tasks to support operational performance and continuous improvement initiatives.
Requirements*Previous experience in a receptionist/front of house role.
*Exceptional communication and interpersonal skills with a genuine passion for delivering outstanding service.
*Professional, polished and confident approach when dealing with visitors and stakeholders.
*Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
*Experience coordinating meetings, events or facilities-related activities would be advantageous.
*Proficient in Microsoft Office and comfortable learning new systems and technology.
*Collaborative team player with a proactive and solutions-focused mindset.
*Keen to develop within a customer-focused workplace or facilities environment.