Full job descriptionRewards & Benefits on offer;
*Immediate start date available
*4 day working week offering a healthy work/life balance
*No weekend work!
*Optional overtime
*Easily accessible offices
*Friendly & supportive working environment
Working Hours;
*37 hours a week (Mon-Fri 09:00-20:00, shifts are during these hours over 4 days. Possible overtime on Saturdays)
The Company you will be working with;
MTrec Recruitment are currently supporting our highly established client on their search to appoint a Tele Researcher on a full-time, temporary basis. If you have the required skills and experience, then please apply for an immediate response!
The Role you will be doing;
*As a tele researcher, you will be responsible for contacting the general public to complete a survey.
*You will be accountable for achieving daily and weekly targets while ensuring an excellent customer experience.
*You will be entrusted in collecting the information for the survey accurately to ensure we deliver the best possible service for our clients.
*You will be required to follow safeguarding and support processes to ensure that appropriate action is taken in line with policy and procedure.
About You;
*Must be confident in making outbound calls
*Previous telephone handling experience is essential
*Possess and demonstrate excellent communication skills
*Great attention to detail
*Maintain a professional and business-like approach to each call
*Demonstrate a positive and can-do attitude
*Able to deliver results and target driven
*Elements of objection handling
*Strive to meet quality standards
*Be able to engage in training and have a proactive approach to further training
*Excellent time management