Membership Development Executive
  • England,South East,West Sussex,Crawley
  • Full Time, Permanent
  • £30,500 per annum, OTE
Job Description:
Full job descriptionI’m partnering with one of Europe’s largest trade associations, representing over 8,000 independent retail businesses across the UK and Ireland, to recruit a Membership Development Executive.
This is a field-based role covering the South East territory with travel to visit customers.
Benefits include:
*Company car
*Company pension scheme
*Life insurance
Main Purpose
*Engaging with the existing members and being tasked with growing membership numbers in your designated geographical territory to targeted levels.
*Maintaining change of ownership of stores in the designated territory through data and recruitment activity.
*Recruiting new members and developing further profitable business with existing Members through introducing them to new product streams and maximizing their potential benefit from their membership fees.
*Achieving required visit levels and lead generation on a daily, weekly and monthly basis
Duties & Responsibilities
*Full responsible for increasing member numbers in designated territory.
*Plan daily visit routes to minimise travel costs and maximise time in store each day.
*Selling membership to new prospects and matching business opportunities to those needs to ensure longevity of membership.
*Build relationships with and maintain an existing client base, through multiple means, physical, online investigations and through trade shows and events.
*Encourage all current members to partake in brilliant promotions and market leading opportunities
*Collaboration with our strategic business partners to create member growth and opportunities.
*Maximise the conversions of all change of ownership opportunities achieving target as a minimum.
*Ask appropriate qualifying questions, to identify retailers needs.
*Record and explore information held on customers to ensure effective customer relationship management and maximise up sell opportunities.
Person Specification
Qualifications & Experience Required
Essential
*Must be a team player with the ability to manage own workload and work unsupervised and to be self-motivated.
*Must champion our values and lives these everyday through interactions with colleagues, suppliers and members.
*A confident communicator at all levels.
*The ability to ensure all activity undertaken reflects the results desired, and targets set, with the foresight to adapt and change to ensure these are achieved.
*Presentation skills, verbal and nonverbal and the ability to use the tools supplied.
*Proven conversion history, and targets achieved with a persuasive but courteous style.
*IT literate – experience of using Microsoft packages in particular Word, Excel, PowerPoint and CRM systems.
*2-3 years’ work experience in a Sales / Field based role, ideally within the FMCG sector.
Desirable
*Strong interpersonal and communication skills – both written and verbal.
*Ability to work flexible hours as and when required.
*Willingness to travel across a geographical area daily.
*Overnight business stays will be part of the role requirements
*Someone who puts customers first and works as an individual.
*Able to develop a positive on-going working relationship at all levels.
*Excellent organisational skills with the ability to plan and prioritise workload.
*Ability to meet deadlines and work under pressure.
Benefits:
*Company car
*Company pension
*Life insurance
*Work from home
Job number 4262552
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