Reception Supervisor
  • England,London,City of London
  • Full Time, Permanent
  • £55,000 - £60,000 per annum
Job Description:
Full job descriptionReception Supervisor
London
£55,000 to £60,000 dep exp


Receptionist Supervisor vacancy for London Finance Firm. We are looking for either: a 5* hotel FOH Supervisor, OR a corporate receptionist with a strong stable history in client suite reception OR a reception team leader or supervisor. This role is o join a prestigious financial services firm in London.
The successful candidate will be polished, personable and confident, with the ability to lead by example, support colleagues and ensure the smooth day-to-day running of a busy front-of-house operation.
Key Responsibilities
*Supervise and support the daily operations of the reception team, ensuring consistently high standards of service.
*Lead by example, providing a warm, professional and efficient welcome to clients, visitors and colleagues.
*Coordinate reception rotas, breaks and daily responsibilities to maintain appropriate coverage.
*Train, mentor and support reception team members, including new starters.
*Oversee meeting room bookings, visitor management and meeting room preparation.
*Liaise with facilities, security, catering and other internal departments to ensure seamless service delivery.
*Assist with the coordination of client meetings, corporate events and hospitality requirements.
*Manage any visitor or service-related issues calmly, professionally and efficiently.
*Maintain excellent presentation standards across reception, meeting rooms and client-facing areas.
*Support the Reception Manager or Front of House Manager with operational improvements, reporting and team performance.
Experience & Skills Required
*Either FOH Supervisory or strong corporate FOH client suite experience
*Experience supervising, training and supporting reception colleagues.
*Excellent communication and interpersonal skills.
*A polished, professional appearance and a warm, approachable manner.
*Strong organisational skills, attention to detail and the ability to manage competing priorities.
*Confidence dealing with senior executives, high-profile clients and VIP visitors.
*Good working knowledge of Microsoft Office and meeting room/visitor management systems.
*A hands-on approach, with a willingness to assist the team wherever required.


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