Full job descriptionIT Support Engineer
Salary: £30,000 per annum
Full-time

We are recruiting on behalf of our client for an experienced IT Support Engineer to join their technical support team.
This is a varied, customer-facing role involving remote and on-site support, troubleshooting, infrastructure maintenance and technical escalation.
Key Responsibilities
*Troubleshoot Microsoft, hardware, software, server and networking problems.
*Attend customer sites for support, consultancy and proactive maintenance.
*Manage and monitor servers, backups, networks, firewalls and security systems.
*Administer and support Microsoft 365, Active Directory, Azure and Windows Server.
*Monitor patching and alerts using RMM solutions.
*Maintain accurate technical documentation and support records.
*Assist with mentoring and developing Junior Engineers.
The Candidate:
*Strong Microsoft experience, including Windows Server, Active Directory, Azure and Microsoft 365.
*Good knowledge of networking and infrastructure.
*Experience providing on-site, customer-facing technical support.
*Strong troubleshooting and problem-solving skills.
*Excellent communication and customer service abilities.
If you’re an experienced IT Support Engineer looking for a varied role with opportunities to develop your technical skills please contact Paige Bevan on or email .