Full job descriptionSecretary - Residential Conveyancing
Location: Edinburgh
Department: Residential Conveyancing
Hours: 35 hours per week, Monday-Friday, 9:00am-5:00pm
Contract Type: Permanent
The Opportunity
An excellent opportunity has arisen for an experienced Secretary to join a busy Residential Conveyancing team in Edinburgh.
This role will suit an organised and proactive individual who enjoys working in a fast-paced legal environment and providing high-quality support to fee earners. The successful candidate will be responsible for a broad range of secretarial and administrative duties, helping to ensure the efficient operation of the department while delivering exceptional service to clients and colleagues alike.
Key Responsibilities
Secretarial Support
*Provide comprehensive secretarial support to Partners and Fee Earners.
*Prepare, amend and format legal correspondence and documentation.
*Undertake digital dictation and audio typing to a high standard.
*Complete legal forms and other documentation as requested.
*Ensure all work is completed accurately and within required timescales.
*Assist with general administrative tasks to support the wider team.
Client Communication
*Handle incoming telephone calls professionally and efficiently.
*Respond to client and third-party enquiries via telephone and email.
*Deliver a consistently high standard of client care.
*Identify potential client care issues and assist in resolving them where appropriate.
Team Support
*Work closely with colleagues and support staff to manage workloads effectively.
*Assist Fee Earners in maximising their time on fee-earning activities.
*Support the smooth running of the Residential Conveyancing department.
*Contribute positively to team objectives and departmental performance.
Systems & Compliance
*Utilise case management and document management systems effectively.
*Maintain confidentiality and handle sensitive information appropriately.
*Ensure compliance with all relevant procedures, processes and regulatory requirements.
*Adhere to health and safety and risk management procedures.
Skills & Experience
Essential
*Previous experience within a Residential Conveyancing Secretary position.
*Fast and accurate typing and keyboard skills.
*Experience of digital dictation and audio typing.
*Excellent organisational and time-management skills.
*Ability to prioritise a busy workload and meet deadlines.
*Strong attention to detail.
*Excellent verbal and written communication skills.
*Strong interpersonal skills and professional telephone manner.
*Good working knowledge of Microsoft Office applications.
*Ability to work effectively as part of a team.
Desirable
*Experience supporting multiple Fee Earners.
*Familiarity with legal case management systems.
*Knowledge of Scottish residential conveyancing procedures and documentation.
Personal Attributes
*Professional and client-focused.
*Proactive and positive approach to work.
*Strong attention to detail and accuracy.
*Reliable and dependable.
*Team-oriented with excellent communication skills.
*Able to remain calm and organised in a busy environment.
*Committed to delivering excellent client service.
What’s on Offer
*Opportunity to join a well-established Residential Conveyancing team.
*Supportive and collaborative working environment.
*Ongoing training and professional development.
*Long-term career prospects within a growing legal practice.