Full job descriptionInsurance Associate / Insurance Administrator


Location: Southend-on-Sea
Hours: Monday to Friday, 9:00am – 5:30pm
Working pattern: Hybrid working


Are you looking to build a career in property insurance? Or do you already have experience in property management, insurance administration or claims handling and want to take the next step?
We are recruiting an Insurance Associate to join a busy, focused team, supporting the management of buildings insurance across a large residential property portfolio.
The successful candidate will receive ongoing support and development, with the opportunity to work towards a relevant professional qualification.


Key Responsibilities
*Liaising with insurance brokers to arrange cover for new properties and amend or cancel existing policies where required.
*Responding to leaseholder enquiries regarding buildings insurance, including queries and disputes.
*Liaising with claims handlers and assisting with the progression of insurance claims.
*Arranging and reviewing reinstatement valuations and updating relevant accounts.
*Preparing and processing insurance premium invoices.
*Supporting arrears recovery and account dispute resolution.
*Handling general leasehold and property-related enquiries by telephone and email.
*Processing card payments and carrying out general account administration.
*Providing wider administrative support to the finance team as required.
About You
*Previous experience in insurance, property management, claims handling or administration would be advantageous.
*An interest in residential property and buildings insurance.
*Strong communication skills, both written and verbal, with a confident and professional telephone manner.
*Good organisational skills and attention to detail.
*The ability to manage a busy workload, prioritise tasks and meet deadlines.
*Good working knowledge of Microsoft Office, particularly Excel.
*A self-motivated, proactive attitude and a willingness to learn.
*A CII qualification, or a desire to work towards one within your first year.
Benefits
*Hybrid working, with the option to work from home two days per week.
*Bupa health scheme.
*Discretionary annual bonus.
*Holiday allowance increase with length of service.
*Pension scheme.
*Ongoing training, learning and professional development.
*Free parking.
*Employee of the Month recognition.
*Summer ball and regular staff social events.
Interested? If you have an interest in property or insurance and are looking for an opportunity to develop your skills within a supportive team, we’d love to hear from you.
Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.