Full job description

Windows Engineer (DV Cleared)
Stevenage - Onsite 5 days a week
12-Month Contract (Extension Possible)
Fully On-Site
£67.57 - £74.32 per hour (Umbrella)Our client is seeking two experienced Windows Engineers to join a highly secure Digital Excellence function delivering critical IT services across restricted and classified environments.
This is an exciting opportunity for DV-cleared professionals who enjoy working across both infrastructure and workplace technologies within complex Windows environments. You will play a key role in maintaining operational excellence, resolving technical issues, supporting system improvements, and ensuring the continued security and performance of critical services.
Key Responsilbilities
*Provide BAU support, administration, and coKey Responsibilitiesnfiguration management across Windows infrastructure and workplace environments.
*Plan and coordinate maintenance activities, upgrades, and patching across secure networks.
*Implement changes to Windows environments while minimising operational disruption.
*Act as Tier 2 and Tier 3 support for Windows-related incidents and service requests.
*Investigate, troubleshoot, and resolve complex technical issues within agreed SLAs.
*Conduct root cause analysis on recurring incidents and support long-term remediation activities.
*Maintain technical documentation, asset registers, and knowledge base articles.
*Monitor infrastructure health, alerts, backups, performance, and security.
*Support compliance with security policies and best practice.
*Collaborate with technical managers, service teams, and third-party suppliers.
*Participate in service reviews, continuous improvement initiatives, and cross-functional projects.
Essential Skills & Experience
We’re looking for a strong Windows generalist with hands-on technical expertise across:
*Windows Server
*Windows Operating Systems
*Desktop Applications
*Active Directory and Access Management
*Virtualisation platforms, including VDI
*Storage solutions
*Infrastructure and workplace technologies
*Networking principles and troubleshooting
*Incident management and problem resolution
*Documentation and process improvement
*Candidates must be comfortable operating across both infrastructure and end-user workplace environments and possess excellent troubleshooting and analytical skills.


Security Requirements
*Current DV Clearance is essential
*UK Eyes Only (UKEO) environment
*Due to the nature of the work, this role is 100% site-based in Stevenage.


Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.