Full job descriptionAdministrator
*Job Type: Temporary, Full-time
*Location: Newmarket Approach, Leeds, LS9 0RJ
*Duration: 3 months
*Pay: £13.45 per hour PAYE
*Working Hours: 37 hours per week (7.4 hours per day, Monday to Friday)
*Working Pattern: Office Based
Leeds City Council are seeking four Administrators to provide efficient administrative support within a busy service environment. This role is ideal for an organised individual with strong attention to detail, excellent communication skills, and a commitment to delivering high-quality customer service.
Key Role Descriptors:
*Provide effective administrative support to ensure the smooth running of day-to-day operations.
*Process, maintain, and update records, documentation, and databases accurately.
*Deliver excellent customer service to internal and external stakeholders.
*Support the preparation of correspondence, reports, and other administrative documents.
*Manage workloads effectively and prioritise tasks to meet deadlines.
*Use council systems and technology to record and retrieve information.
*Work collaboratively with colleagues to support service delivery and team objectives.
*Maintain confidentiality and professionalism when handling sensitive information.
*Adapt to changing priorities and support the wider team as required.
*Contribute to continuous improvement by identifying opportunities to enhance processes and ways of working.
Key Role Accountabilities:
*Accurately input, maintain, and retrieve information from council systems and databases.
*Respond to telephone, email, and face-to-face enquiries in a professional and timely manner.
*Prepare and process documentation, correspondence, and reports as required.
*Maintain electronic and manual filing systems ensuring records are accurate and up to date.
*Support administrative processes and ensure tasks are completed within agreed timescales.
*Work effectively as part of a team while managing individual responsibilities.
*Comply with council policies relating to confidentiality, data protection, equality, and health & safety.
*Support service objectives through flexible and proactive working practices.
What We’re Looking For:
*Previous administrative experience in a busy office environment.
*Strong organisational skills and attention to detail.
*Good written and verbal communication skills.
*Experience using IT systems and Microsoft Office applications.
*Ability to manage competing priorities and meet deadlines.
*Commitment to providing excellent customer service and working collaboratively within a team.
If you are interested in this role, please apply using your latest CV and a Reed Consultant will be in touch.