Full job descriptionIT Projects Manager, Rugby
Salary: £38,000 - £40,000 per annum
Full-time, 12 Months Fixed Term
(Hybrid working)
The IT Projects Manager will play a pivotal role in delivering efficient operational changes within our client’s business functions.
Reporting to the Director, this role is responsible for a mix of day-to-day IT functions as well as project managing changes to all technical facilities.
This is an essential role within the organisational structure, requiring a highly organised, proactive and reliable individual who can operate with a high degree of trust, discretion and autonomy, whilst maintaining strong alignment.
Key Responsibilities
Information Technology
*Oversee the administration and co-ordination of IT systems and services
*Update and Improve systems. Making recommendations for change.
*Liaise with external IT providers to ensure reliable and secure infrastructure
*Ensure staff have appropriate access to systems and receive necessary support
*Promote effective and secure use of digital tools across the organisation
Special Projects
*Undertake a critical review of the CRM system
*Lead the project to migrate to a different platform
*Undertake a critical review of our office telephone systems and, if appropriate, lead the project to migrate to a different platform
*Undertake a critical review of how our external staff interact with data (SharePoint and
our own database)
*Lead a project to decommission all server hardware currently at our office, with a plan
*to migrate all services to third party-hosted solutions
*Lead a project to develop a new website for our client
*Working with colleagues through the office, create a documented collection of SOPs to
describe all current office functions.
*Work with all staff to ensure a successful rollout of all devices
General Support to the Staff Team
*Be the first point of contact for staff queries on all IT matters
*Champion our clients’ values internally and externally.
Person Specification
*Excellent communication skills (written and verbal), and experience of using these skills to
negotiate service provision
*Strong organisational and administrative skills with attention to detail
*Technical experience across business support functions such as telephony, networks,
servers and workstations
*Experience of managing IT system change projects. System migration.
*Excellent knowledge of SAAS provisions and risks
*Ability to manage multiple priorities and work independently
*High level of integrity, discretion and professionalism
*Proactive and solution-focused approach