Full job descriptionThe opportunity

Our client is an established freight forwarder with a strong reputation and a loyal customer base. The business is growing, and they need an experienced Ocean Export Coordinator to help them grow with it.
You’ll join a small, close-knit team. Everyone pulls together, and your contribution will be seen and valued from day one. This is a chance to play a real part in a business on the up, not just be a number in a big operation.




The role

You’ll own ocean export shipments from booking through to delivery. That covers:
*Handling customer enquiries and taking bookings for FCL and LCL shipments
*Booking space with shipping lines and consolidators
*Arranging collections and haulage to port
*Preparing and checking shipping documents, including bills of lading
*Coordinating export customs declarations with the customs team or broker
*Tracking shipments and keeping customers updated at every stage
*Resolving delays, rollovers and issues quickly and calmly
*Raising accurate costings and invoices on time
*Building strong relationships with customers, carriers and overseas agents
*Supporting colleagues across the wider team when it’s busy




About you

Experience
*Proven end to end ocean export experience within a freight forwarder
*Confident handling FCL and LCL shipments independently
*Solid knowledge of export documentation and customs processes
*Comfortable with freight systems such as CargoWise or similar


Attitude
This matters as much as experience. In a small team, nobody says "that’s not my job". Our client wants someone who:
*Happily rolls up their sleeves and helps out where needed
*Stays positive and organised when things get busy
*Takes ownership and follows things through
*Enjoys being part of a team that’s building something




What’s on offer

*A supportive, friendly team where your work makes a visible difference
*Real room to grow as the business expands