Full job descriptionWe are working for a smaller forwarder who are looking to recruit an experienced and highly organised Air Import Clerk to join our growing operations team.
The successful candidate will be responsible for managing airfreight import shipments from arrival through to final delivery, ensuring all operational, customs and customer requirements are completed accurately and efficiently.
This is an office-based role and would suit someone with previous experience within airfreight imports and UK customs procedures. Our client will look at candidates who can work either full time or need flexible hours happy to discuss.


Key Responsibilities
*Managing airfreight import shipments from origin through to final delivery.
*Monitoring shipment arrivals and liaising with airlines, handling agents, overseas agents and customers.
*Arranging customs clearance for import shipments.
*Completing and submitting customs declarations using ASM Sequoia.
*Ensuring all import documentation is checked and processed accurately.
*Using the Cargo Forwarder freight forwarding system to manage and maintain shipment files.
*Liaising with customers regarding shipment status, customs requirements and delivery arrangements.
*Arranging collections and final deliveries with transport providers.
*Checking supplier invoices and raising customer invoices where required.
*Ensuring all files are completed accurately and within agreed timescales.
*Maintaining excellent communication with customers, overseas agents and internal departments.
*Resolving operational issues and providing proactive solutions.
*Ensuring compliance with UK customs regulations and company procedures.


Systems Experience
The successful candidate should ideally have experience using:
*ASM Sequoia for completing customs declarations.
*Microsoft Office, including Outlook and Excel.
Training may be provided where required.


Skills and Experience Required
*Previous experience working within air freight imports.
*Experience completing UK customs declarations.
*Good understanding of airfreight import procedures and documentation.
*Strong attention to detail and accuracy.
*Ability to manage multiple shipments and priorities simultaneously.
*Excellent organisational and time-management skills.
*Strong communication and customer service skills.
*Ability to work independently as well as part of a team.
*A proactive approach to problem-solving.


Salary depends on experience
Monday to Friday office based 9am-5.30pm
Flexibility around working hours available for discussion.






*If you have not heard from us within 7 days then your application has been unsuccessful.