Full job descriptionSenior Housing Benefit Appeals Officer
£30 per hour (Umbrella)
Monday to Friday | 9:00am – 5:00pm
Primarily Home-Based (Occasional Office Attendance)
Contract Role

We are currently recruiting for an experienced Senior Housing Benefit Appeals Officer to join a Local Authority team on a contract basis. This role is focused exclusively on appeals work and requires a specialist with strong experience managing complex cases through reconsideration, escalation and Tribunal stages.
The Role You will be responsible for managing a caseload of Housing Benefit appeals, ensuring cases are progressed efficiently and in line with legislation, policy and Tribunal requirements.

Key responsibilities include:
*Preparing and submitting Housing Benefit appeal cases
*Managing reconsiderations and escalated appeals
*Preparing detailed appeal submissions and legal documentation
*Representing the Council at Tribunal hearings
*Liaising with internal teams, legal representatives and external stakeholders
*Ensuring compliance with current Housing Benefit legislation and guidance
*Maintaining accurate case records and meeting strict deadlines
Essential Requirements*Significant recent experience working specifically within Housing Benefit Appeals
*Proven experience preparing appeal submissions and reconsiderations
*Experience attending and representing cases at Tribunal hearings
*Strong knowledge of Housing Benefit regulations and appeal procedures
*Ability to manage complex caseloads independently
Working Arrangements*Primarily remote/home-based role
*Occasional office meetings required
*Attendance at several Tribunal hearings each month is essential

PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.