Debt Recovery Officer
other jobs Kate Co
Added before 1 Days
- England,East of England,Cambridgeshire
- Full Time, Temporary
- Salary negotiable
Job Description:
Full job descriptionKC Group are recruiting a Debt Recovery Officer on behalf of a leading public sector organisation.
This is a temporary opportunity offering an hourly rate of £14.14 per hour PAYE (£18.08 per hour Umbrella), working full-time, Monday to Friday, with a hybrid working pattern of 4 days per week from home.
Are you an experienced debt recovery or collections professional with strong customer service skills? We’re looking for a Debt Recovery Officer to support the recovery of outstanding debts, engage with customers to agree payment arrangements, and ensure effective income collection while delivering a customer-focused service.
Key Responsibilities of the Debt Recovery Officer role:
*Managing a caseload of outstanding debts and ensuring timely recovery action.
*Contacting customers by telephone, email, and correspondence to discuss arrears and payment options.
*Negotiating payment arrangements and monitoring adherence to agreed plans.
*Investigating customer accounts and resolving account queries.
*Maintaining accurate records and updating debt recovery systems.
*Providing advice and support to customers regarding payment options.
*Liaising with internal departments and external agencies where required.
*Ensuring all activities are carried out in line with relevant policies, procedures, and legislation.
To be considered for the Debt Recovery Officer role:
*Previous debt recovery, collections, credit control, revenues, or income recovery experience.
*Strong communication and negotiation skills.
*Experience handling sensitive or challenging conversations professionally.
*Excellent organisational and administrative abilities.
*Strong IT skills, including Microsoft Office and database systems.
*Ability to manage a varied workload and meet deadlines.
*Customer-focused approach with strong problem-solving skills.
*Public sector or local authority experience would be advantageous.
Key information about the Debt Recovery Officer role:
*£14.14 per hour PAYE or £18.08 per hour Umbrella.
*6-month temporary contract.
*Full-time, Monday to Friday.
*9:00am - 5:00pm with flexibility for an earlier start.
*Hybrid working arrangement with 4 days per week from home.
*Office attendance required every Monday.
*Supportive team environment.
*Immediate start available.
For more Information contact Reiss on or on .
This is a temporary opportunity offering an hourly rate of £14.14 per hour PAYE (£18.08 per hour Umbrella), working full-time, Monday to Friday, with a hybrid working pattern of 4 days per week from home.
Are you an experienced debt recovery or collections professional with strong customer service skills? We’re looking for a Debt Recovery Officer to support the recovery of outstanding debts, engage with customers to agree payment arrangements, and ensure effective income collection while delivering a customer-focused service.
Key Responsibilities of the Debt Recovery Officer role:
*Managing a caseload of outstanding debts and ensuring timely recovery action.
*Contacting customers by telephone, email, and correspondence to discuss arrears and payment options.
*Negotiating payment arrangements and monitoring adherence to agreed plans.
*Investigating customer accounts and resolving account queries.
*Maintaining accurate records and updating debt recovery systems.
*Providing advice and support to customers regarding payment options.
*Liaising with internal departments and external agencies where required.
*Ensuring all activities are carried out in line with relevant policies, procedures, and legislation.
To be considered for the Debt Recovery Officer role:
*Previous debt recovery, collections, credit control, revenues, or income recovery experience.
*Strong communication and negotiation skills.
*Experience handling sensitive or challenging conversations professionally.
*Excellent organisational and administrative abilities.
*Strong IT skills, including Microsoft Office and database systems.
*Ability to manage a varied workload and meet deadlines.
*Customer-focused approach with strong problem-solving skills.
*Public sector or local authority experience would be advantageous.
Key information about the Debt Recovery Officer role:
*£14.14 per hour PAYE or £18.08 per hour Umbrella.
*6-month temporary contract.
*Full-time, Monday to Friday.
*9:00am - 5:00pm with flexibility for an earlier start.
*Hybrid working arrangement with 4 days per week from home.
*Office attendance required every Monday.
*Supportive team environment.
*Immediate start available.
For more Information contact Reiss on or on .
Job number 4272041
The jobs on site are for both men and women