Full job descriptionBusiness Operations & Transformation Manager
Worcester (Hybrid)
£45,000 - £50,000k
12-Month Fixed-Term Contract
We are seeking an experienced Business Operations & Transformation Manager to join a growing organisation and drive operational improvements across finance, billing and business processes.
This is a hands-on role focused on improving cash collection, streamlining workflows, implementing automation and supporting operational efficiency across the business.
Key Responsibilities
*Manage cash collection and credit control processes.
*Improve invoicing accuracy and billing procedures.
*Identify and implement process improvements and automation opportunities.
*Support customer onboarding, contract administration and renewals.
*Develop operational reporting, KPIs and performance dashboards.
*Work closely with Sales, Finance and Operations teams to improve efficiency.
Skills & Experience
*Experience in business operations, finance operations, credit control or commercial administration.
*Proven track record of process improvement and operational change.
*Strong knowledge of CRM and finance systems.
*Excellent stakeholder management and communication skills.
*Strong analytical and organisational abilities.
Benefits
*£45,000 - £50,000 salary
*Hybrid working
*Opportunity to lead business improvement projects
*Potential for longer-term opportunities