Full job descriptionFacilities Coordinator / Workplace Experience Coordinator
London
£35,000 to £38,000 plus bonus & benefits (DEP EXP)
Facilities Coordinator in London Law Firm. We are looking for a personable, proactive and organised Workplace Experience Coordinator to support the smooth day-to-day running of a busy corporate office.
This is a varied role combining facilities coordination, workplace services, office support and some front-of-house reception cover. We would welcome applications from candidates with some corporate experience, perhaps currently working as a Facilities Assistant, Facilities Coordinator, Workplace Assistant, Office Coordinator or in a similar role.
Key Duties & Responsibilities
Workplace & Facilities Support
*Carry out regular floor walks to ensure the office is well-presented, tidy and functioning efficiently.
*Act as a first point of contact for day-to-day facilities issues, including lighting, temperature, equipment and general maintenance.
*Report faults, raise maintenance requests and follow up on outstanding issues.
*Liaise with contractors, suppliers, cleaners and building management.
*Assist with health & safety checks and general workplace compliance.
*Monitor office supplies, stationery, refreshments and kitchen facilities.
*Ensure coffee machines, printers and other shared equipment are working correctly.
*Maintain facilities records, update helpdesk tickets and track requests through to completion.
Workplace Experience & Office Support
*Help create a welcoming, professional and enjoyable working environment for employees and visitors.
*Respond to workplace queries and provide practical assistance to colleagues.
*Support office moves, desk arrangements, meeting room setups and internal events.
*Assist with meeting room bookings, refreshments and catering arrangements.
*Identify opportunities to improve workplace services and the overall employee experience.
*Work closely with colleagues across Facilities, IT, Security and other support teams.
Front of House & Reception Cover
*Provide occasional reception cover during breaks, holidays or busy periods.
*Welcome visitors and clients, ensuring a professional and friendly first impression.
*Answer incoming calls and direct enquiries appropriately.
*Assist with visitor registrations, meeting room bookings and guest requirements.
*Support the wider Front of House team when required.
Skills & Experience
*Some previous experience in a corporate office, facilities, workplace services, office support or front-of-house environment.
*A friendly, approachable personality with a genuine interest in helping people.
*Good organisational skills and the ability to manage a variety of tasks.
*Comfortable communicating with colleagues, visitors, suppliers and contractors.
*A proactive, hands-on approach with good attention to detail.
*Confident using Microsoft Office, Outlook and Teams.
*Experience with facilities helpdesk systems or meeting room booking platforms would be an advantage, but is not essential.


Please Google "Facilities Management Recruitment Agencies" for all our roles