Full job descriptionDeputy Head of Commercial-Overseas Visitors & Private Patient ServicesNHS AfC: Band 8bMain area

Overseas Visitors and Private Patient Services
Grade

NHS AfC: Band 8b
Contract

12 months (Fixed term / Secondment - 12 months)
Hours

Full time - 37.5 hours per week (Routinely: 3-4 days on site, 1-2 days from home)
Job ref

321-CORP-8323814-B8b
Site

Unipart House
Town

Garsington
Salary

£66,582 - £77,368 per annum pro rata
Salary period

Yearly
Closing

09/11/2026 23:59
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital , Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit
Job overviewThe post holder is a senior member of the Commercial Directorate who will hold responsibility for delivering challenging projects and timescales agreed with the Head of Commercial - Private Patients, Overseas Visitors and International. The principal focus will be the effective management and development of overseas visitor services in accordance with national guidance, supported by responsibility for agreed projects relating to private patient services.
The Deputy Head of Commercial - Overseas Visitors and Private Patient Services will be responsible for delivering the Trust’s strategy for overseas visitor services, together with agreed elements of the private patient strategy, as directed by the Head of Service. The post holder will provide expert leadership on complex overseas visitor cases, statutory charging requirements, income recovery and service improvement. They will write and lead on managing the Overseas Visitors Policy and any updates required. They will be highly skilled in negotiation and will demonstrate professional credibility and influence with a wide range of stakeholders across the divisions.
Main duties of the job*Responsible primarily for Overseas Visitor (OSV) service delivery, statutory compliance, income recovery and service development, with supporting responsibility for defined Private Patient (PP) services
*Manages operational staff across the OSV service and relevant PP functions, including recruitment, performance and development
*Negotiates and establishes productive relationships with all divisions to strengthen compliant overseas visitor processes, improve income recovery and support private patient service development
*Responsible for budget and physical resources
Working for our organisationOxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Detailed job description and main responsibilitiesFor a Detailed job description and main responsibilities please refer to the Job Description document attached.Person specificationExperienceEssential criteria*Clinical background or significant NHS operational experience
*Experience and Understanding of the NHS England Overseas Guidance
*Direct NHS Experience of more than 10 years duration
Desirable criteria*Evidence of experience in change management within an operational NHS setting
*More than 10 years experience of managing a team working in a complex environment
Sexual Safety Charter : In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles
Oxford University Hospitals promotes a safe, respectful hiring environment.
If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
Vacancy Closures: Please note, this vacancy may close early if a high volume of applications are received.
Visa and Immigration : Oxford University Hospitals NHS Foundation Trust is able to offer Certificates of Sponsorship for all eligible roles for a Skilled Worker Visa without exception, provided the role meets the minimum salary and skill level criteria set by the Home Office (UKVI). All eligible candidates will be considered with equal consideration at all stages of the application and recruitment process. Skilled worker: Health and Care Visa | NHS Employers / Work in the UK - GOV.UK
COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information at Oxfordshire County...