Full job descriptionAn opportunity has arisen for two enthusiastic Account Handlers to join a well-established insurance brokerage within its SME team in Manchester. This is a fantastic opportunity for someone looking to start or develop a career in Commercial Insurance, with full training, ongoing support and excellent opportunities for progression.
Our client is particularly keen to hear from individuals with little or no previous insurance experience who are eager to learn, develop new skills and build a long-term career within the industry. You’ll join a supportive and experienced team where you’ll gain valuable exposure to SME insurance, with the opportunity to progress into the wider Commercial Insurance team as your knowledge and confidence grow.
Responsibilities of the SME Account Handler:
• Support the day-to-day management of a portfolio of SME insurance clients.
• Assist with renewals, mid-term adjustments and new business enquiries.
• Build and maintain strong working relationships with clients and insurers.
• Respond to client queries in a professional, friendly and efficient manner.
• Work closely with experienced colleagues to develop your knowledge of Commercial Insurance products.
• Assist with preparing quotations, policy documentation and renewal information.
• Ensure client records and policy information are accurate and kept up to date.
• Learn how to identify clients’ insurance requirements and provide suitable solutions.
• Deliver excellent customer service and support clients throughout the insurance process.
• Take an active approach to training and development, building the skills required for a successful career in insurance broking.
What we are looking for:
• Previous insurance experience is not essential, as full training will be provided.
• A genuine interest in developing a career within the insurance industry.
• Excellent communication and relationship-building skills.
• A positive, enthusiastic attitude with a willingness to learn.
• Strong organisational skills and good attention to detail.
• Confident telephone manner and a professional approach to customer service.
• Good IT skills and the ability to learn new systems.
• A proactive and motivated individual who enjoys working as part of a team.
• Ability to manage multiple tasks and prioritise workloads effectively.
• Previous experience in customer service, administration or a similar office-based role would be advantageous but is not essential.
Benefits of the SME Account Handler:
• Salary of £25,000 - £30,000 depending on experience.
• Full training and ongoing support from experienced insurance professionals.
• Excellent opportunity to begin a long-term career in Commercial Insurance.
• Clear development opportunities, with the potential to progress into the Commercial Insurance team.
• Opportunity to develop specialist knowledge across a range of SME insurance products.
• Supportive and collaborative working environment.
• Long-term career opportunities within the SME team for those who wish to specialise in this area.
• Opportunity to join an established brokerage that genuinely invests in developing its people.
If you’re looking to start a rewarding career in insurance, or have some experience and want to develop your skills within a supportive brokerage, this could be the perfect opportunity. With structured on-the-job learning and genuine opportunities to progress, you’ll have the chance to build a career that suits your strengths and ambitions.
Ready to take the leap?
If you are looking for an SME Account Handler opportunity in Manchester, whether you’re new to insurance or looking to take the next step in your career, then do not miss out on this opportunity and apply today!


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