Full job descriptionWe are seeking an experienced Credit Controller to join a growing lending business, reporting directly to the Managing Director. This is a hands-on role managing a live arrears book of approximately 300 accounts, with a primary focus on collecting outstanding interest payments across multiple lending companies.
This is an excellent opportunity for someone with strong collections experience who enjoys working in a fast-paced environment, building borrower relationships and taking ownership of the arrears management process.
Key Responsibilities:
*Manage and maintain a live arrears book, proactively chasing outstanding interest payments.
*Build professional relationships with borrowers while ensuring consistent and effective collections.
*Produce regular arrears reports and provide updates to the Managing Director.
*Maintain accurate loan records, balances and payment allocations across multiple lending entities.
*Identify persistent arrears and potential defaults, escalating cases where necessary.
*Liaise with external solicitors, LPA receivers and surveyors on distressed loans and recovery cases.
*Prepare account statements, issue late payment fees and draft demand/default letters where required.
*Maintain accurate records using Excel and QuickFile, ensuring compliance with relevant FCA regulations.
About You:
*Previous experience in credit control, collections or arrears management.
*Experience within lending, bridging finance, mortgages, property finance or financial services would be advantageous.
*Confident making outbound calls and pursuing overdue payments professionally and persistently.
*Strong numerical skills, attention to detail and experience managing multiple accounts.
*Proficient in Microsoft Excel, with experience using accounting or loan management systems.
*Highly organised, proactive and comfortable working independently in a fully office-based environment.
If you are an experienced Credit Controller looking for your next opportunity within a growing lending business, we would love to hear from you. Apply today to find out more.
Fame Recruitment is an equal opportunities employer. We continually strive to improve our processes around our diversity, equity and inclusion strategy.
Due to high volumes of applications, we are unable to respond individually however, if you have not heard from a consultant within 24 hours then your application has been unsuccessful.