Full job descriptionWHAT’S IN IT FOR YOU?
*Clear progression opportunities within a sales-focused environment
*Ongoing training and development to support your long-term career
*Supportive, close-knit team culture with regular feedback
*Opportunity to join a values-led, family-run business
*Onsite parking available
MUST HAVE’S
*Confident communication skills and a professional approach
*Strong relationship-building skills and a customer-first mindset
*Excellent organisation and attention to detail
*Eagerness to learn, take ownership and show initiative
*Ability to manage multiple tasks in a fast-paced environment
NICE TO HAVE’S
*Previous experience in customer service, sales support or account management
*Comfortable speaking with B2B customers and building rapport
*Experience using email, phone and basic office systems to support customers
SO, WHAT WILL YOU BE DOING?
*Supporting the day-to-day management of customer accounts
*Building relationships with customers and providing excellent account support
*Handling customer communication via phone, email and meetings
*Working closely with internal teams to support smooth delivery of products
*Proactively checking in with customers and identifying further requirements
HELPFUL EXTRAS
*Positive, proactive attitude with a willingness to pitch in where needed
*Strong teamwork skills and the confidence to ask questions when learning
*Good time management and the ability to prioritise effectively
*Professional written communication and phone manner