Ocean Import Operator
  • England,East of England,Essex
  • Full Time, Permanent
  • £30,000 - £33,000 per annum
Job Description:
Full job descriptionOur client, a freight forwarder is looking for an Ocean Import Operator to join their office in Thurrock.
Role Overview We are seeking an experienced and detail-oriented Import Operator to handle sea freight import shipments from start to finish. The ideal candidate will have at least 2 years of experience in sea imports (both FCL and LCL), with a strong understanding of customs clearance processes and excellent customer service skills. While sea freight is the primary focus, experience in air and road imports is an advantage.
Key Responsibilities
*Shipment Management: Handle sea import bookings from initial booking to completion.
*Agent Liaison: Coordinate with overseas agents regarding bookings, schedules, and documentation queries.
*Customer Care: Keep customers updated throughout the booking process, proactively advising of changes to vessels and ETAs.
*Delivery Coordination: Compare haulage costs and arrange final deliveries once cargo has arrived and been devanned.
*Customs Clearance: Prepare / process instructions for customs entries, including checking documentation, verifying commodity codes, and understanding different customs methods.
*Quoting & Pricing: On occasion, quote shipments to support colleagues during annual leave. (Basic pricing knowledge is preferred, though full training is provided).
Required Skills & Competencies
*Freight Knowledge: Proven experience handling both FCL and LCL shipments and a strong understanding of broader logistics processes and procedures.
*Customs Expertise: Clear understanding of what is required to process customs entries, check paperwork, and navigate different methods of customs clearance.
*Incoterms: Good understanding of Incoterms and their commercial application.
*Tech Literacy: Proficient in Microsoft Office suite (specifically Excel and Word).
*Attention to Detail: Checking documentation in a timely manner and raising concerns or queries promptly.
*Communication: Ability to communicate with confidence and clarity (both emails and telephone).
*Work Ethic: Ability to work independently to meet documentation deadlines, while remaining a collaborative team player.
Job number 4274461
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