Full job descriptionThe Opportunity
An exciting opportunity has arisen for an experienced National Account Manager to join a market-leading organisation and take ownership of a key strategic retail accounts. This role will be responsible for driving profitable growth, developing strong customer partnerships, and delivering long-term commercial success through effective account management and strategic planning.
Working closely with internal stakeholders across Sales, Supply Chain, Marketing, Finance, and eCommerce, you will play a key role in shaping and delivering account growth plans while ensuring exceptional execution of commercial agreements.
Key Responsibilities
*Manage and develop a major national retail account.
*Lead the creation and delivery of annual Joint Business Plans (JBPs).
*Negotiate annual trading agreements, pricing strategies, rebates, and promotional activity.
*Identify opportunities to drive revenue, profitability, and market share growth.
*Own forecasting, budgeting, and P&L management for the account.
*Build strong relationships with Buyers, Category Managers, Supply Chain, and eCommerce teams.
*Analyse market trends, customer insight, and performance data to support commercial decision-making.
*Collaborate internally to ensure successful execution of customer initiatives.
*Monitor account performance against targets and implement corrective actions where required.
About You
We are looking for a commercially driven National Account Manager who thrives in a fast-paced retail environment and has a proven track record of delivering profitable growth.
Essential Experience
*Previous National Account Management experience with a major retail account.
*Experience working with FMCG or large UK retail customers.
*Strong understanding of retail buying cycles, category management, and promotional planning.
*Experience developing and leading Joint Business Plans (JBPs).
*Commercial negotiation experience, including pricing, rebates, and annual trading agreements.
*Experience managing forecasts, budgets, and P&L responsibility.
*Proven ability to identify and deliver growth opportunities.
Key Competencies
Commercial Acumen
*Strong financial and commercial understanding.
*Comfortable managing margins, pricing, and profitability.
*Data-driven approach to decision making.
Relationship Management
*Exceptional stakeholder management skills.
*Ability to build credibility with both internal and external stakeholders.
*Strong influencing skills and ability to work cross-functionally.
Negotiation Skills
*Confident managing challenging commercial discussions.
*Proven track record of securing mutually beneficial outcomes.
*Able to challenge constructively whilst maintaining strong relationships.
Strategic Thinking
*Ability to develop and execute long-term growth plans.
*Translate customer and market insights into commercial actions.
*Align customer strategy with wider business objectives.
What’s on Offer?
*Competitive salary of £40,000 - £50,000
*5% annual bonus
*Company car
*Opportunity to manage a high-profile retail account
*Supportive and collaborative working environment
*Clear opportunity to make a significant commercial impact
If you are an experienced National Account Manager with a strong retail background and a passion for driving growth through strategic customer partnerships, I would love to hear from you.
For more information, please contact Alexandra Eliott om