Full job descriptionAdministrator
Location: UK (Office Based)
Salary: National Minimum Wage + 5%
Contract: Permanent, Full Time (40 hours per week)
Time Recruitment, the preferred recruitment partner for this opportunity, is seeking an organised and customer-focused Administrator to join a growing service-led business.
This role is ideal for someone with strong administrative skills who enjoys working in a fast-paced environment, supporting operations teams, managing customer enquiries, and ensuring service-related documentation is processed accurately and efficiently.
Key Responsibilities
*Act as the first point of contact for customer enquiries via phone and email.
*Manage shared inboxes and ensure queries are dealt with promptly.
*Process service requests, work orders, quotations, and related documentation.
*Maintain accurate customer records and operational systems.
*Support engineers and operational teams with scheduling and administration.
*Communicate updates to customers regarding ongoing works and service requests.
*Assist with contract administration, compliance records, and planned maintenance activities.
*Produce reports and ensure all documentation is accurate and up to date.
What We’re Looking For
*Previous administration, customer service, or service coordination experience.
*Excellent communication and organisational skills.
*Strong attention to detail and accuracy.
*Ability to manage multiple tasks and priorities effectively.
*Good IT skills, including Microsoft Office (Outlook, Excel, and Word).
*A proactive and reliable approach with a strong customer service focus.
Benefits
*National Minimum Wage + 5%
*Pension Scheme
*25 Days Holiday
*Employee Assistance Programme
*Long-term career opportunities within a growing organisation
For a confidential discussion or to apply, contact Time Recruitment, the preferred recruitment supplier for this vacancy.