Full job description Sales Support / Sales Administrator
Location: Langley
Hours: Monday to Friday, 7am–4pm or 8am–5pm
Salary: Up to £35,000 basic + quarterly bonus
We’re working with a Langley-based client to recruit a proactive and highly organised Sales Support / Sales Administrator to join their busy team.
This is a key, office-based role supporting field-based Business Development Managers (BDMs), helping maximise their time with customers and ensuring the smooth running of sales administration.
Key Responsibilities
* Sales Team Support: Manage and maintain BDM diaries, coordinate customer meetings and ensure appointments and activities are accurately scheduled and recorded.
* Customer Follow-Up: Complete post-meeting actions promptly, including sending product samples, preparing quotations, price lists and pricing schedules, and following up on agreed actions.
* CRM Management: Maintain accurate and up-to-date customer records, sales opportunities, meeting outcomes, customer interactions and commercial information.
* Pricing Administration: Ensure special pricing agreements are accurately documented and maintained, supporting the sales team with pricing.
* Inbox Management: Manage the Business Development inbox, ensuring customer enquiries and internal requests are dealt with promptly and professionally.
* Customer Service: Deliver a high standard of service to both internal and external customers, ensuring actions are completed efficiently and communication is clear.
* General Administration: Provide administrative support to the wider sales and technical teams as required, helping to ensure the smooth running of day-to-day operations.
* Sales Performance: Help the sales team achieve its objectives by ensuring administrative tasks are completed on time.
The Ideal Candidate
* Excellent communication skills and a professional telephone manner.
* Highly organised, proactive and detail-oriented.
* Commercially aware, with strong problem-solving skills.
* Able to manage multiple priorities in a fast-paced environment.
* Previous experience in a busy B2B administration role.
* Sales support experience highly desirable.
* Experience using a CRM system; training will be provided on Merlin CRM.
* A driving licence is preferable due to the office location.
What’s on Offer?
* Basic salary up to £35,000 per annum.
* Quarterly company performance bonus.
* 20 days’ annual leave plus bank holidays, increasing with service up to 24 days.
* Monday to Friday working hours.
This is a fantastic opportunity for someone who enjoys a varied, fast-paced role and wants to make a real impact on customer satisfaction.
Apply today with your CV or get in touch to find out more!
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